Solicitors/anyone with legal knowledge? I need some advice about PAYPAL trouble please?
I bought goods online in June and didn't receive them, contacted store for refund - no joy, they wouldn't reply. So I contacted PAYPAL - they wouldn't do anything as 45 days had elapsed. I went to my bank and under the 'direct debit guarantee' I received a refund from the bank.
Next, I get nasty emails from paypal demanding I repay the amount into my (now restricted) account, even though I had no goods.
They have altered my transaction history to show that the June payment had failed when it had originally stated it cleared.
I have never had trouble paying anything and always paid on time, now I'm being 'victimised' by these clowns.
What shall I do next, legally.. I'm getting SO fed-up?
Answers:
Please, be very careful with Paypal, they hijack customer's money for 180 days
so they can day-trade it and put the profit in their own pockets.
So they usually use "Money on hold" or "suspicious activities" as an excuse to use their customer's money.
Please check this out, and please notice that they advertise another product. Since I don't know this product and I don't know anyone who does you should distrust it too.
If you have a complaint, it doesn't hurt that you write it here:
http://www.paypalwarning.com
http://www.paypalsucks.com
This is a blog, former Paypal employee speaks:
http://paidpal.blogdrive.com/
Good luck and please let other's know about these obscure practices.
Hopefuly somebody in the congress will help the people who are being affected by this monopoly.
contast the AG and BBB and file a complaint with both. Then contact Paypall and tell tem go to hell because you didnt recieve your goods.
If you are in the US, file a complaint with your state's Consumer Protection Bureau. If your state does not have one, contact the state's Attorney General. Call it attempted theft since the dealer and PayPal tried to take your money without giving anything in return.
I closed my PayPal account years ago because of their horrible business practices.
You can get free legal advice on websites like LawGuru, FindLaw. Check this out for more info http://www.uelp.org/freelegal.html...
Contact your local Better Business Bureau (BBB), and you also may want to supplement your claim with bank statements/records that reflect that the monies were indeed withdrawn from your account for the payment of the goods that you never received. Your bank should also have records that show that the monies were refunded to you by the bank as a result of a dispute of the charges.
PayPal wont do anything... unless pushed, your really going to have to lean on this one as you signed a TOS (terms of service) which excludes them from most liabilities...
However I would call them up and demand it be corrected, tell them your speaking to a journalist, your going to take them to A Current Affair, 60 minutes, The Dept of Fair Trading... etc...
I would be livid!
The answers post by the user, for information only, FreeLawAnswer.com does not guarantee the right.
Answer question:
More Law Questions and Answers: