Is pharmacy technician considered as customer service?
Answers:
A Pharmacy Technician, once trained and licensed can type in Rx into the computer, verify data input. They do not fill the Rx, but they can stock the shelves, stock the Robot (if one is used for filling purposes).
They assist the Pharmacist and help the customers.
Pretty much, you're there to help customers while the pharmacist fills the prescription.
if you deal direct with the public you are in customer service
Yes, because the technician is the one who will be speaking to the customer the majority of the time. Customer's rarely speak with the pharmacist.
yea
There is not a job on this planet that does not require some form of customer contact and positive, helpful attitude. Sales and customer service are the key to survival in a competitive world.
no, a Pharmacy Tech is an assistant to the pharmacist, and is certified by the board and educated, they do everything the pharmacist can do, except consult a patient about a medication, and some other things, but yes customer service is part of the job. And it is a professional job.
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