I made a complaint to the dentist, and he wants me to come in and visit so we can talk?
im scared should i go in, why cant he write it,
i said that i wanted my money back, its an official letter cos i copied it to the primary care trust complaints department
now he wants me to come in and talk, should i take some one
Answers:
Have you sent his letter asking for this meeting to the primary care trust also? I would.
You should give him a chance & meet with him, but don't go alone. You may need a witness, although I feel he is probably going to offer to fix whatever is wrong. You might even get some other work done for free (if you need any that is!).
Let the primary car trust know what is happenig every step of the way though. That way you are covering your own back if you still feel the need to carry on your dispute.
Remember, the meeting doesn't have to be at his office, can decide where you want to meet, but don;t be surprised if he brings someone also, he'll be covering his back too.
(You could always ask the primary care trust to set up a meeting where you both would feel supported & as in control of the situation as you are going to get.)
yes but don't go alone.
Offer to meet him/her in the local CAB office or a venue of your choosing with as independent a witness as possible, Do nothing to compromise your claim. You have one or the dentist would not have responded
He can't force you to come in, but hes probably going to offer to correct your problem. That's what people do when they get a complaint. If you don't feel comfortable with his work, then just say you were so disappointed in his ability that you don't intend to give him a second go round. If you do think he can fix it, then its up to you.
I guess so, maybe he wants to try and protect his practice. Go and see what he has to say. You have the right to verbalise your complaint. Piece of advice though- Take someone else with you-as a witness.
Oh Oh...tricky
He can't MAKE you do anything you don't want to do, this guy sounds suspicious if you ask me, he knows you've got him between a rock and a hard place, hence the reason he has reacted to your complaint, keep him at a distance and let the law run it's course, Good Luck!
You sound like you're scared to go...He's not the headmaster at school...!!
He's an equal. You made a complaint and I think he's right in wanting to discuss it face-to-face..It shows he's taking you seriously and perhaps there some reason, practically why having you there in person is better..
We've got far to used to not speaking to people these days..And hide behind texting, this site, myspace/facebook -whatever and emails etc...
If you made a legitimate complaint then go, keep to your point and dont get nervous..! Yeah, sure take someone with you, but hold yourself like an adult and you'll get treated like one..Go in there with a mate and get all atitudish and defensive, you'll get the same back..He's a human as well as a professional...
It may help to write yourself some bullet points on a piece of paper before you get there.. When you arrive. Be pleasant.. 'hi, thankyou for arranging to see me in response to my complaint. The reason I felt necessary to make this complaint was.. I feel I am therefore entitled to a refund. ' Keep it to the point and dont deviate. Let him have his say and respect that, you may not be 100% right...It's hard when we're annoyed about something to accept the oppositions point, but listen and you may learn something.
Don't leave the meeting until a resolution has been met...He may even suggest he carries our further work free of charge to recify what has gone wrong..
(but also, as you rightly said, as you have made copies to the PCT...contact PALS..-patient advice and liason service, they will advice you on what is a suitable step forward...or if not available Citizens advice bureau... But, I have found with them at times...They're not terribly knowledgable..they tend to rely on various websites and just resight info to you from there, rather than actually know too much legal wise...
Good luck!
i wouldnt let him give you gas on your next appointment heehahah
why do you ask me this
if i was you I'd be careful he might want to take the rest of your teeth out, so take a friend lol
Of course he can't "make" you go in; clearly he's taking your concerns seriously and wants to talk them over with you. There's nothing to be scared of - take someone with you if you want to.
yes take someone with you.
You are not required to do anything at all. You have made your complaint to the official people and leave it at that. If he wants to speak to you he can do so over the phone or by official letter. If you are intending to take legal action then I would consult your attorney before you do anything, and perhaps find a different dentist. You will need to see another dentist anyway to evaluate what the first dentist di to you that needed you writing to the primary care trust. He could deny that he has done anything wrong and that what treatment you had was standard practise. You better be able to prove your case, especially if you want your money refunded, or otherwise you might be the one who ends up footing the court bill.
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